Refund Policy

Draft for legal review, not yet in force.

Money-back guarantee

If the offer you bought promised a money-back guarantee (for example "30-day money-back guarantee"), we keep that promise: write to support@fatesight.com within the guarantee's period and we refund the purchase in full, with no questions.

Memberships

• You can cancel at any time. The membership ends at the end of the period you've paid for and isn't charged again.
• In the EU and the UK, you can withdraw within 14 days and we refund what you paid, less the days you used (see our terms).

Refunds in the US

• Your first payment: ask within 30 days of it, in your account ("Get a refund"), and we refund it in full. Your membership then ends.
• Your first full-price renewal: the same, within 30 days of that charge.
• Later renewals aren't refunded, because we remind you before we charge. If something went wrong, write to support@fatesight.com and we'll look at it.

[Founders: these windows are a draft (research: woowoo-labs research/payments/refunds_recovery_2026-09-29.md §7); they match the checkout terms and the US region in brands/fatesight/brand.ts, so change all three together.]

A charge you didn't make

If a charge from FATESIGHT.COM wasn't made by you or someone you allowed, write to support@fatesight.com with its date and amount. We'll refund it and cancel the membership.

How refunds are paid

To the card you paid with, through Stripe, or to your PayPal account if you paid with PayPal. Banks usually show a refund within 5 to 10 business days.

Contact

support@fatesight.com